TRAI is revamping its digital consent systems while finalising new spam regulations and satellite spectrum recommendations for 2025.
TRAI is set to introduce a comprehensive policy overhaul, including tighter spam regulations, updated satellite spectrum frameworks, and a pilot program to digitise customer permissions.
The Telecom Regulatory Authority of India expects to release tighter spam regulations soon. TRAI Chairman Anil Kumar Lahoti confirmed this development. The authority will launch a pilot programme this month. This programme transfers past customer permissions onto its digital ledger.
The initiative streamlines validation processes for telecom operators. It allows verification of current permissions. Consumers can also easily opt out. TRAI aims to protect industry & consumer interests.
TRAI refuses to reconsider its recent tariff regulation. Service providers must offer separate vouchers for voice calls & SMS. Lahoti emphasised that providers cannot force consumers to use data. Consumers should only pay for the services they actually need.
TRAI also plans a complete overhaul of its IT systems. Deloitte is currently preparing a consultation report. The authority will soon select an agency to implement changes. They want to finish this project before the year ends.
Looking ahead to 2025, TRAI prioritises satellite spectrum recommendations. This crucial issue involves Jio, Airtel, & Starlink. Lahoti assured that TRAI will evaluate all comments fairly. The authority will also revise the national numbering plan.
Efforts to combat spam calls & messages will continue. TRAI plans a separate 160-series number for transactional calls. Banks & insurance companies will use these specific numbers. Promotional calls will exclusively use the 140-series numbers.
TRAI will finalise millimetre-wave spectrum recommendations next month. Additionally, a consultation paper on backhaul spectrum is expected by March. Moreover, the regulator focuses heavily on improving digital consent acquisition. Consequently, they must transfer legacy paper-based consents to the platform.
TRAI will collaborate with stakeholders to find a smooth solution. They want to properly record old paper consents. The January pilot will test this complex migration process. Setting a strict cut-off date remains difficult.
New rules may introduce higher tariffs for heavy users. TRAI might penalise calls beyond a specific daily threshold. The authority will scrutinise users who make more than 50 calls per day. They instructed the telecom department to penalise license violations.
(Source: Business Today)
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