OpenAI restores its chatbot services on Meta’s messaging platform for Indian and European users.
Users can now access OpenAI’s ChatGPT directly on WhatsApp after a six-month hiatus.
OpenAI has restored its popular chatbot services on WhatsApp following a six-month hiatus. This significant move follows a previous restriction introduced by Meta in early 2026. Consequently, users in India and the European Economic Area can now resume their interactions with the AI.
The previous ban originated from changes to the WhatsApp Business API rules regarding general-purpose chatbots. However, many analysts viewed this as a deliberate strategy to favour Meta AI. Despite these hurdles, the service has reappeared through a verified contact number.
Users can access the tools by messaging the official contact point from the developers. Furthermore, this integration allows for image uploads, voice notes, and multilingual support within the app. OpenAI confirmed the return through social media posts recently.
The social media updates noted that the expansion aims to increase tool accessibility within daily applications. Additionally, the service now includes platforms like KakaoTalk and Viber in different global regions. This confirms a broader push for wider distribution.
India represents a crucial market for this development due to its immense messenger user base. Many local users previously relied on the chatbot for daily communication and business tasks. Therefore, the comeback simplifies access to advanced tools for millions of people.
Although neither company has released formal statements yet, the feature is functional for various accounts. This integration bridges the gap between messaging and productive AI utilities. It ensures that advanced technology remains a natural part of everyday communication.
(Source: Business Today)
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